IT Information for Students

Student IT News

IT Services hours of coverage during the inter-semester period.
IT Services wishes to advise students and staff that the hours of coverage at various IT Services service points will be reduced over the inter-semester period.

ICT Service Desk - General Notice - Password Reset Process
ITSC has implemented a convenient method of resetting your own (expired) password without having to contact the IT Service Desk or the Student Call Centre...

ICT Service Desk - General Notice: Junk (SPAM) Email Filtering
ITSC is enhancing the way junk (SPAM) email is filtered in an effort to reduce the increasing occurrences within ECU’s mail systems. The changes should see email confirmed as junk (SPAM) email being discarded prior to getting to inboxes. A pilot is being

IT Service Desk Hours of Operation - Semester 1, 2009
The IT Service Desk has resumed semester based hours of operation and they are:

Multimedia support hours at the Mt Lawley Campus
As of Monday August 18, 2008, Multimedia support hours in the building 10 eLab at the Mt Lawley campus, will be....

Winner of ECU Live! Aug 13, 2008 Mt Lawley LENOVO competition announcement.
Congratulations to Anneliese Sabitzer from Mt Lawley, who is the winner of the door prize competition...

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Getting Started

Activating your Student Computing Accounts UPDATED - Find out how to get the usernames and passwords you will need to access student services , including how to change your password.
IT Service Hours - Find out when services including the IT Service Desk and Elab counters are available
Read up on the rules and regulations governing use of computing services at ECU here:
Acceptable Use of Information Systems 52k

Campus Computing & Services

After-hours Access cards - Find out how to access the Elabs and other computing facilities after-hours
Elabs - Your starting point on campus for IT information, assistance, and support
LabInfo Online - Locate your nearest computing laboratory, and find out what software and services are available for you to use
Multimedia Resources - New University SmartCard, audio-visual equipment loans and technical support, book tuition, etc.
Printing Services - All the details you need to print your documents on campus, including how to Purchase More Credit and Request your free Print Credit online each semester.
Wireless Network - Get more information on connecting to and using the ECU Wireless network

Consolidated Home User Licence Software (CHUL)

CHUL Software - Find out how to obtain other software free for students to use at home.

Student Tools & Services

Student Webmail - Find out more on student email services. Login to Student Webmail.
Careers Advisory Service - Find details here including employment advice, guidance, and information, and work experience services. Also access employment advertisements career planning tools through JobsPlus+
Student Information Management Online (SIMO) - Manage your enrolments and student details
Student Forums - Online discussion forums for ECU Staff & Students

Teaching Laboratory Support

LabInfo Online - Get information on ITSS supported Computer Laboratories including the Elabs
Online Learning/Courseware: MyECU/Blackboard - SCIS eCourse - sc+mOnline

Getting Help

Search the IT Services websites - Search our websites to find the information you are looking for
Elab Counter - On-campus staff are available to assist with your computing questions and problems
IT Service Desk - Help with your machine is only a phone call or email away