IT Newswire
Current News
Multimedia support hours at the Mt Lawley Campus19/08/2008 - As of Monday August 18, 2008, Multimedia support hours in the building 10 eLab at the Mt Lawley campus, will be.......
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Winner of ECU Live! Aug 13, 2008 Mt Lawley LENOVO competition announcement.
13/08/2008 - Congratulations to Anneliese Sabitzer from Mt Lawley, who is the winner of the door prize competition......
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Service Desk Hours of Operation – Semester 2 - 2008
12/08/2008 - The IT Service Desk has resumed semester based hours of operation and they are........
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Winner of ECU Live! Joondalup, IT Services laptop competition announced. June 10, 2008
17/06/2008 - Congratulations to Shelly Tills of Churchlands, who is the winner of the door prize competition...
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Microsoft Productivity Suite Upgrade on Current SOE (Office 2007 and Office 2008)
12/05/2008 - IT Support Services will begin the staged rollout of Microsoft Office 2007 to Staff PC SOE from the 12th of May 2008. ...
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New and Improved ITSS Software Library
29/04/2008 - As part of IT Support Service's increased level of Software Asset Management the old software library has been replaced with the new, ...
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Standard Operating Environment (SOE) Preferred Supplier Agreement 2007
16/07/2007 - Standard Operating Environment (SOE) Preferred Supplier Agreement 2007...
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Previous Articles
New Models & Better Pricing23/10/2006 - Looking at purchasing your own laptop? ECU Advantage is introducing the new Lenovo ThinkPad R60e to the range...
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Have your say about IT Services
4/10/2006 - Covering Library and IT services, the Knowledge & Information Technology Service Centre is encouraging all ECU staff to complete their annual staff survey...
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What's happening in IT Services
4/10/2006 - The Knowledge & Information Technology Service Centre (KITSC), the service centre responsible for Library & IT Services has just published its Semester 2, 2006 newsletter. Find out about all our...
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Winner of ECU Advantage Study @nywhere competition announced
25/05/2006 - One lucky ECU student has won over $3,000 worth of computing equipment as part of the recent ECU Advantage Study @nywhere competition...
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IT Services @ ECU participation in ECU Live! Joondalup
10/05/2006 - The team from IT Services @ ECU were out in force at ECU Live Joondalup last weekend to demonstrate just some of the benefits of becoming an ECU student...
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Volante software purchasing guide now available
9/05/2006 - ECU Staff responsible for the ordering and purchase of software can now obtain a copy of the Volante Customer Connect user guide to assist with this process...
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New Models & Better Pricing
10/03/2006 - The IBM ThinkPad R51e has now been introduced to the ECU Advantage range, offering better graphics, more power and storage at an even better price...
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Delays in order fulfilment for Microsoft CAUDIT Home Use Licensing Program
20/01/2006 - Due to a reduction in stock levels and the transition to a new supplier, customers are advised there are delays in fulfilment of orders for software under this program...
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ECU appoints Volante as Software preferred supplier
18/01/2006 - After the completion of a recent tendering process, ECU has appointed Volante as it’s preferred suppler for software procurement and related services...
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RPS IT joins forces with IT Services
17/01/2006 - As part of a recent review, the IT Support group within the Faculty of Regional Professional Studies has now been merged into the operations of IT Services...
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Minor Works at Mount Lawley Megalab
1/12/2005 - IT Services wishes to advise customers that minor construction works will take place in the Mount Lawley Megalab commencing Thursday, December 1 2005...
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What's happening in IT Services
28/11/2005 - The Knowledge & Information Technology Service Centre (KITSC), the service centre responsible for Library & IT Services has just published its November 2005 newsletter. Find out about all our latest work...
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Closure of ECU IT Helpdesk over the Christmas Break
28/11/2005 - IT Support Services wishes to advise customers that the Megalab will be closed due to the christmas break from 5:00pm on Wednesday 21 December 2005...
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Closure of Megalab over the Christmas Break
17/11/2005 - IT Support Services wishes to advise customers that the Megalab will be closed due to the christmas break from 4:00pm on Wednesday 21 December 2005...
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Megalab Counter hours for the Christmas Break
17/11/2005 - IT Support Services wishes to advise customers of changes to Megalab Counter hours commencing 28 November 2005...
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Launch of Mac SOE MkIII Project Website
5/10/2005 - Launched by IT Services today, the Mac SOE MkIII Project website will help customers become fully informed on all aspects of this exciting project...
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Mac SOE MkIII roadshows announced
21/09/2005 - In the leadup to the Mac SOE MkIII rollout at the end of 2005, ECU IT Services will undertake roadshows during the first week of October so customers can get a sneak peek at the new machines on offer...
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Completion of Library SOE upgrade
4/08/2005 - Recently, staff from IT Services completed an upgrade project to bring Library staff computers into line with the ECU Elevation04 SOE desktop environment with great success...
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Cessation of support for Mac OSX 10.2
3/08/2005 - Due to the completion of the Mac SOE OS upgrade program, IT Services has withdrawn support for centrally-supported machines that are still running the Mac OSX 10.2 operating system...
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Livecam launched
26/07/2005 - Livecam was launched today by IT Services which enables ECU Students & Staff to monitor the construction progress for the new Library Services building at the Joondalup Campus...
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Sigmaplot now available
15/07/2005 - Commencing today, Sigmaplot is now be available for deployment to all SOE computers as well as under the Consolidated Home Use Licensing program...
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IT Helpdesk service hours for the semester break
21/06/2005 - IT Support Services wishes to advise all staff and students that from the 25th of June 2005, operating hours for the IT Helpdesk will be changing due to the semester break...
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Megalab Counter Hours for the semester break
17/06/2005 - IT Support Services wishes to advise all Students that from the 25th June 2005, operating hours for the Megalab Counter on all metropolitan campuses will be changing due to the semester break...
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Extra time to get your ECU Advantage laptops at reduced prices
13/04/2005 - ECU Students now have extra time to get an ECU Advantage laptop at heavily reduced prices...
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Loss of power at Mount Lawley campus
23/03/2005 - Due to a loss of power at the Mount Lawley campus, selected services that are located at this campus are not operational at this time...
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Changes to IT service hours over Easter Long Weekend
21/03/2005 - Due to the Easter weekend, IT Services wishes to advise all customers of changes to our hours of service for the IT Helpdesk & Megalab Counters...
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SOE Changes - Microsoft Office 2003
21/03/2005 - IT Support Services will be progressively commencing mandatory upgrading for Microsoft Office across all centrally managed staff SOE Windows equipment over the coming week...
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Introductory price drop for ECU Advantage laptops
11/03/2005 - As a special introductory offer, prices have been reduced on all ECU Advantage laptops for a limited time only...
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ECU Advantage program officially launched
3/03/2005 - Starting this week, students can access the ECU Advantage program giving them use of the latest laptop technology during their studies at ECU...
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IT Services to extend Helpdesk hours
28/02/2005 - Commencing February 28th, IT Services will commence extended hours operation of the IT Helpdesk...
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Temporary closure of Mount Lawley Megalab
11/02/2005 - Due to Maintenance, the ML Megalab will be temporarily closed commencing Monday 14 February 2005...
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More software for SOE Computers
14/01/2005 - The ITSS Software Deployment team will begin deploying Windows XP Service Pack 2 and updates to SpyBot in the coming days...
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SOE IssueTracker launched
4/01/2005 - ECU Staff can now get up-to-date information on known issues with SOE computers online through the new IssueTracker service...
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Get the ECU Advantage
8/12/2004 - During early 2005, ECU will launch an exciting new programme which will open up student use of laptops as part of programmes to benefit and enhance student academic outcomes...
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Success for IT Services in 2004 Vice-Chancellor’s awards for Service, Professionalism, and Enterprise
23/11/2004 - IT Services staff were recognised yesterday for their ongoing commitment and dedication to the University, with Chris Blanksby from IT Infrastructure receiving the VC’s award for Enterprise. A special commendation was also received by another IT Services...
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Megalab Counter Hours for the semester break
17/11/2004 - Students are advised that from November 28th 2004, Megalab Counter hours will be changing for the semester break...
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IT Helpdesk to commence use of Remote Support tools
12/11/2004 - As part of major efforts to deliver improved IT support services, staff from the IT Helpdesk will commence using remote support tools as of early next week...
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ECU launches first Australian wireless mesh network
10/11/2004 - In an Australian first, IT Services is on schedule to complete rollouts of upgraded wireless services on campus by years end using new technology from Nortel...
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Standard Operating Environment - Model change for MAC SOE
3/11/2004 - IT Services wishes to advise all customers that due to a model change, the Mac SOE has been revised...
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Temporary closure of Joondalup Megalab
1/11/2004 - Due to on campus maintenance works, the Joondalup Megalab will be temporarily closed this weekend....
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Free software for use at home
7/10/2004 - ECU Staff and Students now have access to a greater range of software for home use as part of a new programme just launched...
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Software lists for PC SOE/Elevation04 Desktop Environment now available
6/10/2004 - The SOE Software Deployment team advises all staff full software lists for the Elevation04 desktop platform are now available...
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Major council room upgrades near completion
30/09/2004 - Implementation of major technology upgrades including the addition of video conferencing and meeting management solutions are nearing completion...
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Have your say about IT Services
21/09/2004 - Covering Library and IT services, the Knowledge & Information Technology Service Centre is encouraging all ECU staff to complete their annual staff survey...
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More software for SOE Computers
10/09/2004 - The ITSS Software Deployment team has released new software tools for all staff SOE machines, including PDF printer drivers...
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Webcast Invitation – Automating desktop and laptop management in University environments
27/08/2004 - Find out about how IT Services are using world class technology and tools to increase reliability and security of ECU’s IT assets and infrastructure...
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Product Recall: Apple Powerbook 15
25/08/2004 - In order to ensure the upmost safety of our clients, IT Services wishes to advise all customers of the following product recall...
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Wireless@ECU Presentations
20/08/2004 - Staff are invited to attend Wireless@ECU information sessions being run by ECU’s IT Services, and suppliers Moncrieff and Nortel Networks. The sessions will provide information on how...
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New IT Liaison Officer appointed
19/08/2004 - Working together the Faculty of Business and Public Management (FBPM) and IT Services have recently recruited for a new contract position of IT Liaison Officer. This role is an important part of...
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What's the ECU Advantage?
17/08/2004 - ECU students are set to be the first beneficiaries of the University's alliance with technology giant IBM...
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Important Notice regarding Windows XP Service Pack 2
16/08/2004 - Do not install Windows XP Service Pack 2 onto your ECU computer until you have carefully read the following information...
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Get IT Newswire via email
13/08/2004 - ECU staff and students can subscribe to receive IT Newswire announcements, containing all the latest IT information, news, and updates, delivered directly to their inbox....
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Network performance degradation and loss of services
4/08/2004 - We are presently experiencing network performance degradation and loss of services related to various problems mentioned below. This notice is to advise that we are aware of the problems...
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Smart students need smart tools
4/08/2004 - Right now, ECU Students can purchase select Microsoft software titles at heavily-reduced student prices through the ECU Bookshop...
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New tools for staff SOE notebooks
4/08/2004 - Recently, staff from IT Services and IT representatives from non-centrally supported faculties attended sessions covering a range of new tools which are about to be deployed to the ECU SOE Laptop...
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Upgrades & Improvements to Staff Email Server
29/06/2004 - As apart of ongoing work to improve centrally-provided IT Services, staff from Information Technology Infrastructure have scheduled a major upgrade of the Exchange email server over the next 2......
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Changes to Application for Computer System Account
11/06/2004 - Due to the recent improvements delivered with the SOE MkII Rollout, the Application for Computer System Account has been updated to streamline the account application process...
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Standard Operating Environment: Updates to supported printers and conditions
9/06/2004 - The IT Standards Committee has recently met and ratified model updates and changes to the Printer Standard Operating Environment...
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What’s happening in IT services?
1/06/2004 - The Knowledge & Information Technology Service Centre (KITSC), the service centre responsible for Library & IT Services has just published its May 2004 newsletter. Find out about all our latest work...
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ECU IT Staff awarded for implementing innovative IT solutions
25/05/2004 - Three staff from IT Support Services have recently received the IT Hero Award for their role in the deployment of an innovative solution for the distribution and management of software and inventory...
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ECU Student Experience Survey: Tell us what you think
18/05/2004 - From now until June 6th ECU students can have their say, and take the opportunity to tell us about their University experience, what's important, what makes you happy, and what you think needs ...
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Decommissioning of the 'cowan.edu.au' domain
18/05/2004 - ECU currently operates two internet domain names; cowan.edu.au and ecu.edu.au. Use of the 'cowan.edu.au' domain has been diminishing over the last few years, and due to abuse of the domain, it is now...
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Security improvements for SOE MkII Machines
12/05/2004 - As part of the ongoing improvements to the SOE MkII/Elevation 04 Desktop Environment, work is planned to commence over the next few days to improve security on all SOE MkII desktops and notebooks...
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Central Authentication System & Mac User issues now resolved
8/04/2004 - Issues with Mac users changing passwords via the Central Authentication System have now been resolved...
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SOE MkII User Guides now available online
2/04/2004 - For those staff who have received your new SOE MkII machines, now is the time to start learning about how to use all it’s new features. In cooperation with Professional Development & Training, a User...
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New services for Joondalup Megalab
4/03/2004 - As apart of our ongoing program to deliver new and improved services to ECU students, Information Technology Support Services (ITSS) has introduced Photocopying services to the Joondalup Megalab...
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LabInfo Online Launches
24/02/2004 - After many months of preparation and testing, Information Technology Support Services (ITSS) is pleased to announce the launch of LabInfo Online......
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Megalab Counter Hours as of 23rd of February
18/02/2004 - All customers are advised that Megalab Counter service hours will return to normal from the week beginning 23rd February 2004......
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Temporary closure of Churchlands Megalab
9/12/2003 - Information Technology Support Services wishes to advise all students that from the 10th of December 2003 through to the 9th of January 2004, the Churchlands Megalab will be temporarily relocated....
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Elevation 04 Showrooms now open
2/12/2003 - Want to get a first look at the equipment which will form SOE MkII? From December 4th, the SOE Projects team will be opening on all ECU Metropolitan campuses, allowing staff to see the hardware...
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Standard Operating Environment & Elevation 04 Update
1/12/2003 - With the rollout due to commence from December, 2003 the final work is being done to prepare for the new SOE Hardware rollout along with a new desktop software platform codenamed Elevation 04......
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Megalab closure during Christmas Shutdown
3/11/2003 - All customers are advised that access to the Megalabs on all campuses will be unavailable from 4:15pm on Friday the 19th of December 2003. Access to the megalab will return to normal from 9:00am on...
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Megalab Counter Hours for 2003-04 Break
3/11/2003 - All customers are advised of the following change in operating hours for the Megalab Counters to come into effect as of 22nd November 2003...
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Communications comes out in front
1/11/2003 - In a recent article published in The Western Australian (September 2003), it was indicated that ECU was the most proactive university in Western Australia for managing use of its Internet services.......
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Change request form now online
30/09/2003 - The change request form for the PC SOE is now available for…...
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SOE Projects website launched
30/09/2003 - The SOE Projects website has now been launched......
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Tips for setting an Auto-reply email message
31/07/2003 - With training, conferences and annual leave on the agenda for many staff, there is a need for staff to provide information on their availability to ensure good service within ECU. This needs to be...
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Megalab Counter Hours for Semester Break
4/06/2003 - During the semester break (From 23rd June 2003 until 18th July 2003), opening hours for the Megalab Counters will be as follows...
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Let us know what you think: New IT Services homepage now live
8/04/2003 - As apart of the efforts of the IT business units at ECU to better communicate with our clients, we have recently refreshed and improved the IT Services website and are seeking your feedback...
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